Forum Discussion
MCAS doesn't receive anymore any files from connected app Office 365
Hello,
MCAS doesn't receive anymore any files (In "Investigate > Files") from connected app Office 365 from July, 1 2020.
Below, in the two screenshot, you can find my currently MCAS Connected Apps configuration with Office 365 and all seems ok.
What could be the problem?
I already tried to disable and re-enable the MCAS Office 365 app connector, connect and test it again, but nothing, the problem persists 😞 I continue to not receive any file in MCAS Investigate > File section of the portal. It's a very strange problem.
Someone else had this same problem and can help me to resolve it, please?
Thanks in advance,
Max
8 Replies
- Hi Max,
I had the same issue yesterday, but after a while the activity log about the file investigations appeared.
Very strange!
Do you have any news today?
Thanks!
AndreaInteresting that this does not seem to be an isolated issue. I wonder if MS were having some issues with the service? It is probably worth raising a support ticket with them to see if they are aware of any issues and can provide some guidance.
Yesterday, finally I received sharepoint online files in MCAS but I dind't received any files from OneDrive 😞
It seems another strange behaviour of MCAS.
I'll try to raise a support ticket with Microsoft.
- I have the same issue! Do you have any update about that?
Apologies, you did say in your first posted that you had tested. I missed that. Have you changed licences at all recently?
