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Maxlan71's avatar
Maxlan71
Brass Contributor
Aug 05, 2020

MCAS doesn't receive anymore any files from connected app Office 365

Hello,   MCAS doesn't receive anymore any files (In "Investigate > Files")  from connected app Office 365 from July, 1 2020.   Below, in the two screenshot, you can find my currently MCAS Connect...
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Cloud App Security
andrenori78's avatar
andrenori78
Copper Contributor
Aug 06, 2020
Hi Max,

I had the same issue yesterday, but after a while the activity log about the file investigations appeared.
Very strange!
Do you have any news today?

Thanks!
Andrea
  • PeterRising's avatar
    PeterRising
    MVP
    Aug 06, 2020

    andrenori78 

     

    Interesting that this does not seem to be an isolated issue.  I wonder if MS were having some issues with the service?  It is probably worth raising a support ticket with them to see if they are aware of any issues and can provide some guidance.

     

    • Maxlan71's avatar
      Maxlan71
      Brass Contributor
      Aug 07, 2020

      PeterRising @andrenori78 

       

      Yesterday, finally I received sharepoint online files in MCAS but I dind't received any files from OneDrive 😞

       

      It seems another strange behaviour of MCAS. 

       

      I'll try to raise a support ticket with Microsoft.

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