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Maxlan71's avatar
Maxlan71
Brass Contributor
Aug 05, 2020

MCAS doesn't receive anymore any files from connected app Office 365

Hello,   MCAS doesn't receive anymore any files (In "Investigate > Files")  from connected app Office 365 from July, 1 2020.   Below, in the two screenshot, you can find my currently MCAS Connect...
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Cloud App Security
andrenori78's avatar
andrenori78
Copper Contributor
Aug 06, 2020
Hi Max,

I had the same issue yesterday, but after a while the activity log about the file investigations appeared.
Very strange!
Do you have any news today?

Thanks!
Andrea
PeterRising's avatar
PeterRising
MVP
Aug 06, 2020

andrenori78 

 

Interesting that this does not seem to be an isolated issue.  I wonder if MS were having some issues with the service?  It is probably worth raising a support ticket with them to see if they are aware of any issues and can provide some guidance.

 

  • Maxlan71's avatar
    Maxlan71
    Brass Contributor
    Aug 07, 2020

    PeterRising @andrenori78 

     

    Yesterday, finally I received sharepoint online files in MCAS but I dind't received any files from OneDrive 😞

     

    It seems another strange behaviour of MCAS. 

     

    I'll try to raise a support ticket with Microsoft.

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