Forum Discussion

Copper Contributor

May 13, 2020

Where to view the customer details optional notes?

In the booking page there is an area for the customer to enter their details, with a text are for some optional notes, "Please let us know if you have any special requests.". Where ca...

Bookings Customer Notes

sagark92

Brass Contributor

May 14, 2020

redink

The notes get saved in the candler booking appointment after internal notes which says '-----Note added by customer on Thursday, 14 May 2020 1:53 PM-----'.

Hope that helps.

AndrewCecka

Brass Contributor

Sep 08, 2021

sagark92 My notes only show up as a preview when I click on the calendar entry and they only show the first few words. When I double-click to open the full calendar entry, "customer notes" is blank. There is still no way for me to see the customer notes beyond the first few words, 15 months after the first post and right after a big update by MS.

CherylP77
Copper Contributor
Oct 15, 2021
redink - I still don't see any way to view the "special requests" for group services -- either in the calendar or in the customer information. This area should be removed from the appointment request form until there is a way to view the information the customer has entered.