Forum Discussion
TSV Export Unusable state in Bookings
davisjr
I appreciate your patience, sorry for not being able to get back as soon as I originally intended.
I created a new test page environment to confirm, the Japanese text is almost definitely the problem in the TSV files. All data is dummy data, so no need to censor.
Attached for larger viewing size. Here the first name I went with was 東 太郎, but as you can see the output was 譚ア縲螟ェ驛 (complete gibberish). This is true for all Japanese fields, none display correctly.
What's more, any row with the Japanese customer name you can see the columns are shifting over and squishing again. I had a mix of inputs on row 2, but interestingly the column shift only happens if the customer name is Japanese (at least here).
If you'd like to test yourself, I have some filler data for you here
Name: 東 太郎
email: english, not needed
phone: not needed
address: 石川県かほく市モ356ー7
Staff: (I don't know what's supposed to go here, it's always corrupted to 繧ク繧ク in all our pages)
Staff Name: ジョーンズジョシュアロデリック (My name)
Service: テストサービス
If a video call or the actual TSV would be useful for troubleshooting please let me know.
Is Bookings not capable of supporting Japanese for all features?
Appreciate any help.
- Joshua_R_JonesAug 15, 2023Iron ContributorFollowing up on this, it is still the same.