Forum Discussion
nadievanwijk
May 04, 2020Copper Contributor
Select staff (Optional) can't be turned off
We offer different services, where we want to book our staff, but we do this manually. So we don't want our customers to choose who they talk to. This option is disabled in our service, but still s...
davisjr
Microsoft
Nov 09, 2022Thanks for reporting this. You should see the setting under Booking page -> Default scheduling policy -> Allow customers to choose a specific person for the booking as well as while editing each service under Assign staff -> Allow customers to choose a specific person for the booking. Can you please try disabling this in both places and see if that fixes it?
If the issue still reproduces, can you try switching between the New and Classic templates under Booking page -> Customize your page and see if that makes a difference?