Redirect Email Responses & Double Booking Hiccups

By default, Microsoft Bookings sends all confirmation and response emails to the organizer of the booking page, which is why you’re getting them instead of the staff member assigned to the meeting. There isn’t a built-in setting to redirect those messages, but you can work around it by setting up Outlook forwarding rules so the responses automatically go to the right person, or by creating separate booking pages for each staff member if you want things more direct. As for the double-booking issue, that happens because there can be a small delay before new meetings show up as busy on the calendar, which means two people might grab the same slot. Adding buffer time between meetings, lowering the maximum lead time for bookings, or having staff block their calendars when they schedule outside Bookings can help reduce this problem.

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