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hmabb's avatar
hmabb
Copper Contributor
Jul 25, 2022

MS Bookings: Start end times change after 6 days availability

Dear Community, 

 

I have the following issue concerning MS Bookings. Could you please help me out? 

 

  1. Duration of the service is 30 minutes + 10 minutes preparation next customer, so total duration of the service is 40 minutes;
  2. Default availability of the trainer is set to ‘not available’;
  3. Dates are not consistent, therefore I fill in the availability per day manually;

 

  1. Default schedule of the trainer is as follows;

 

If more than 6 dates are filled in manually (at step 3), the duration of the service (timeslots) suddenly changes from 40 minutes to 30 minutes.

6 dates:

 

 

More than 6 dates:

 

 

Timeslots change from 40 minutes to 30 minutes;

Feature “Select employee” is added to the service (?)

 

MS Booking

1 Reply

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  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    MVP
    Aug 04, 2022

    Hi hmabb,

     

    I am an independent advisor addressing this inquiry.

     

    This sounds like a bug in the Bookings app.  So, I recommend that you contact the Microsoft Support team.  The agents can report the issue to a product engineer.  

     

    If you find this information helpful, please mark it as the best answer or like it, which will assist others with the same questions.

     

    Have a good day.

    /Teresa

    #traccreations4e

     

     

     

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