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Rotor's avatar
Rotor
Copper Contributor
Aug 10, 2022
Solved

Microsoft Bookings connector fails with "statusCode":502 BadGateway

Hi all good forces,

 

Has anyone any tips for this error, we have recently set ut a new Booking calender with new services but are not able to start the new trigger for Microsoft Bookings;

 

{"statusCode":502,"headers":{"Pragma":"no-cache","request-id":"..........","client-request-id":"..........","OData-Version":"4.0","Request-Context":"appId=cid-v1:...............","Access-Control-Expose-Headers":"Request-Context","Timing-Allow-Origin":"*","x-ms-apihub-cached-response":"true","x-ms-apihub-obo":"true","Cache-Control":"no-cache","Date":"Wed, 10 Aug 2022 09:32:02 GMT","X-AspNet-Version":"4.0.30319","X-Powered-By":"ASP.NET","Content-Length":"325","Content-Type":"application/json","Expires":"-1"},"body":{"error":{"code":502,"source":"flow-apim-europe-002-northeurope-01.azure-apim.net","clientRequestId":"........................","message":"BadGateway","innerError":{"error":{"code":"","message":"An error has occurred."}}}}}

  • Can you please raise a support ticket with the above information - With Client ID included?

35 Replies

  • LDeprit's avatar
    LDeprit
    Copper Contributor

    Hi all,

     

    I'm having exactly the same problem.

     

    Could you please help me?

    • Rotor's avatar
      Rotor
      Copper Contributor
      Engineers at Microsoft are working witha permanent fix for this error, one thing that can help to get around the problem could be to add a new user with a minimum 365 Basic license on the tenant and add it to the Administrator role on the calendar (Bookings administrator). Then make a new Connection with this user. It’s a workaround for us anyway...
  • Can you please raise a support ticket with the above information - With Client ID included?

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