Forum Discussion
How can you easily see who done the booking from your calendar?
I am not able to see who did the booking from Outlook calendar and TEAMS calendar. I've to go to the booking page calendar, click on edit to know who did the booking. Alternative scroll through the email. Any advice?
12 Replies
- It would be nice to have an Update on this!
- Has this been updated? I still don't see that capability. This feature would be beneficial to all parties during the scheduling process
jacifieldUNC
If you are using Personal Bookings, the only way I know to see the emails of those who booked with you is to go to your Outlook Calendar, there search for "Bookings". You can open each and see who your client that is under "Required". Unfortunately, there's no way within Calendars to View a header Column that uses a Formula to see the STMP email addresses of the Required Attendees (unlike how you can do with the Email folders).
If you create a Share Bookings (instead of a Personal Bookings), then in its left pane you'll set up Services (AKA, an appointment type). The Service you create can have the Custom Fields be required (such as email). Then, after a customer or a few of them have scheduled Bookings with you, under this same Bookings' Services page, in the left column you can click Customers and you'll see all the emails that have scheduled bookings with you in the past.
Tedquek I had the same issue. You have to go into the bookings page calendar to see the individual appointments.
The way around this if you are only talking a few attendees, is to setup calendars for each slot available and assign them as staff to the booking and make the service one to one.
So say you want to offer a booking that 6 people can attend.
Create the service and make it available available to one person
Create 6 shared mailboxes (or dummy accounts if you are not interested in the calendars)
Add them as staff to your booking then add the six of them as available to the service.
This way when a booking is made, it is a one to one and will appear in the calendar. You can either then check the calendars individually or download the TSV file. This will show you the information against who booked the slot at the time.
Its a bit of a work around but does work
The assigned staff member should automatically get it in their calendar. If not, you can add that particular calendar to outlook and then you can see (only see and not modify) all the bookings. How to do that? Go to outlook365 portal (where you can see all the apps)>> Calendar> add calendar> add from directory> search.
Now you should have that calendar across all platforms/apps/etc.Hope that helps.
Tedquek Thanks for highlighting this feature request. We really value this feedback. We do not support this currently but I agree it is good to have feature and we will get to it sooner. Thanks for your interest and support to Bookings!"
