Forum Discussion

Function0's avatar
Function0
Copper Contributor
May 15, 2020

Bug - white line around business logo

I uploaded a custom business logo - a 500x500 pixel .png file that is one solid color except for the logo. When it appears on the new booking page, there is a 1 pixel wide border around the top and l...
Bugs
Radhika_Khetan_MSFT's avatar
Radhika_Khetan_MSFT
Former Employee
May 20, 2020

Function0 Thanks for reaching out. I played around a bit with images and tried with multiple background colors as well. This white line comes from the image only. To get rid of this, you can crop the image to exclude the edges, and then upload the cropped image again.

 

Thanks for your interest and support to Bookings !!!

  • xanrin's avatar
    xanrin
    MVP
    Dec 02, 2020

    Radhika_Khetan_MSFT I'd love to weigh in here as well! This bug is super visible and looks unprofessional when using the Bookings service. Please escalate this internally as a bug since it's impossible to present this to a customer...

     

    This bug has been present for a very long time already, while the fix should only take an engineer 30minutes (not incorporating deploy time / review time / ...)

     

    The below is what I am seeing, (in all cases, the picture was created with a filled background, so no strokes applied):

    * Tried 500x500 picture

    * Tried PNG

    * Tried JPG

    * Tried removing rounded corners

     

    The issue is in uploading the picture, when checking the image link I can see the conversion to image/jpeg in a base64 format, but the image was not saved correctly and shows a border.

     

    • jhardwick's avatar
      jhardwick
      Copper Contributor
      Feb 07, 2021

      Same thing here.. multiple images, multiple formats and multiple browsers... 1px white border typically on the left and top of the image.

       

      Looks like it was reported and dismissed here by MS as well - https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other-mso_365hp/microsoft-bookings-logo-bug/e31e254a-7d73-457f-9911-477c3499aed9

       

      • Beth_Ap's avatar
        Beth_Ap
        Copper Contributor
        Apr 22, 2021

        jhardwick Did anyone find a solution to this issue? Have tried several browsers and logo formats but it's still putting in that incredibly annoying border. Looks so unprofessional...

  • Function0's avatar
    Function0
    Copper Contributor
    May 20, 2020

    Radhika_Khetan_MSFT  The image is a solid background color with no white edges before it is uploaded, so this appears to be a big with the image upload portion of Bookings.

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