Forum Discussion
BOOKINGS reporting incorrect timezone
I use Bookings to for student appointments. In the past 24 hours, I've had two who arrived exactly two hours early for their appointment. They showed me confirmations on their phones which indicated PST, but I'm in CST and my booking and calendar are showing the CST time. I don't see any way to fix this on my end and this is a brand new problem. I noticed that there is a new interface and wondering if this brought an issue with it.
Has anyone else experienced this? Or is there a fix-it I'm unaware of?
- Babu_AlagarsamyMicrosoft
Is this with Book with Me or with Shared Bookings pages or with Virtual Appointments app?
Did the student receive emails with correct but with the timezone in CST or incorrect time and in CST?
Can you please DM me your self-schedule Bookings page link?- KellyUSMCopper Contributor
I'm using a shared Bookings page. The students received emails which stated the correct time in PST, but failed to see the incorrect time zone. My booking says 1:30pm correctly, but their emails say "11:30 PST". But the students are just seeing the 11:30 -- understandable mistake, but one they shouldn't have to avoid. I will DM you with the bookings link.