Forum Discussion
Bookings not considering my availabilty with multiple staff
I have set up a Bookings page with a colleague of mine, in order to allow booking an appointment when both of us are available. To do this, I've created a service assigning both of us to the appointment, so that availabilities are checked for both of us.
The problem is that availabilities are correctly checked for him, but not for me.
- If I check the setting of staff members, we have the same options - and yes, the "Office events affect availability" option is checked.
- In Outlook Calendar, the calendar's setting allows other people in the organization to see when I'm busy.
- In Bookings -> Staff, if I click on myself and check my "Calendar and availabilities", all events are shown correctly.
- The same problem shows up if I create a new service where I'm the only staff member.
- The weird thing is that the same problem does not happen on the personal booking page; there, availabilities are modified correctly based on the events in my calendar.
I think I tried everything... I don't know if I should just give up 😞
Apparently, it was just a matter of time. The issue was this:
enricogallinucci wrote:- In Outlook Calendar, the calendar's setting allows other people in the organization to see when I'm busy.
I had changed this setting about 12 hours before writing this post. It took another 24 hours or so for Booking to get synced with Calendar (perhaps because there were a lot of events to send the first time? I don't know).
Anyways, the important thing is that it works. Remarkably, the Gmail calendar imported in Outlook is synced as well, so that's great. New events take about 5 minutes to get synced with Bookings, which is fine.
Happy to start using it, finally!
Apparently, it was just a matter of time. The issue was this:
enricogallinucci wrote:- In Outlook Calendar, the calendar's setting allows other people in the organization to see when I'm busy.
I had changed this setting about 12 hours before writing this post. It took another 24 hours or so for Booking to get synced with Calendar (perhaps because there were a lot of events to send the first time? I don't know).
Anyways, the important thing is that it works. Remarkably, the Gmail calendar imported in Outlook is synced as well, so that's great. New events take about 5 minutes to get synced with Bookings, which is fine.
Happy to start using it, finally!
