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JennyC123's avatar
JennyC123
Copper Contributor
Jun 20, 2021

Bookings Bug- day of week and calendar days incorrectly lined up in mobile view

Bookings Bug- day of week and calendar days incorrectly lined up in mobile view (even when opened in desktop view on phone). Had to resort to going back to Calendly :facepalm:

 

 

  • JennyC123 We have started deploying the fix for this issue now and it should be available to everyone by tomorrow. Thanks for your patience.

  • JennyC123 We have started deploying the fix for this issue now and it should be available to everyone by tomorrow. Thanks for your patience.

    • clareik's avatar
      clareik
      Copper Contributor

      Mine is looking fixed today, got the team to check on a few different phones. Thank you so much for sorting this askango

    • ryanfincham's avatar
      ryanfincham
      Copper Contributor
      Seems like a recent issue, so I assume the Microsoft support team will fix it pretty soon, as it is a critical feature and the main point of Bookings… selecting a date on the calendar.
      • ljhayes's avatar
        ljhayes
        Copper Contributor

        ryanfincham It is unfortunately still incorrectly lined up on my end. If yours is fixed hopefully it will be corrected soon!

  • Tasark's avatar
    Tasark
    Copper Contributor
    I turned on the New Bookings interface two days ago for 5 of our Booking pages and had the same issue with the calendar showing an 8 day week on mobile devices only. I have reverted to the old interface.

    I wanted the new interface on as the information text about the booking displays on the new interface, but is hidden behind an "i" information icon on the old interface.

    Strange bug and needs a quick resolution.
  • clareik's avatar
    clareik
    Copper Contributor
    We have just tested on several mobile devices and are still seeing this issue.

    Please give an ETA for the fix Microsoft.
  • ajitjohnson's avatar
    ajitjohnson
    Copper Contributor
    Same here. People are getting back to me saying that they did not book as the days and dates do not line up, leaving them confused.
    • ljhayes's avatar
      ljhayes
      Copper Contributor

      ajitjohnson I have figured out that my issue was selecting "Use newest version of Bookings." When I unselected it, the calendar then lined up when viewed on a phone. 

      • ajitjohnson's avatar
        ajitjohnson
        Copper Contributor

        ljhayes That worked for me too. Thank you. Hopefully, MS will fix the bug in the new version soon. 

         

        For anyone checking this thread the option is within the Booking Page > Booking Page Access Control > Use new version of booking.

         

  • kudu150's avatar
    kudu150
    Copper Contributor
    I have this regardless of using the old or new Bookings page. Tiny bug completely screws the whole app. Undermines confidence on both sides. Needs fixed ASAP please.
    • clareik's avatar
      clareik
      Copper Contributor
      Same, we tried switching back to the old version but nothing has changed. Very happy to try some workarounds if anyone has any? Even forcing desktop view on mobile would help in the interim so it's a bit more usable.
  • DidierBeltran's avatar
    DidierBeltran
    Copper Contributor
    Los valores predeterminados están 20 minutos y los servicios están en 15 minutos. Deben habilitar en cada servicio la casilla de "Usar la directiva de programación determinada." para que tome el agendamiento en 20 minutos.

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