Forum Discussion
irenebocca
Jan 18, 2024Copper Contributor
booked appointments not showing on our bookings calendar
Hi Everyone, I received a meeting booked using the bookings page but when I login to the calendar page, it is not showing up as an entry. When I go to the services page, i see the booking. ...
Jan_Kwok
Oct 08, 2024Copper Contributor
Solution Found: Go to the specific Booking Page. On the left-hand column, scroll down to Service Filter and tick the relevant service(s). No service is ticked by default, which should be (that was the crux). Ensure that the staff are all ticked so that everyone's bookings can be seen on the Calendar at a glance. Or you can filter by staff to see the Services booked for.
Also, go to your Personal Calendar > click on the 3 dots ... to Sharing Permissions > Add My Organisation > Permission set to "Can view titles and location" so that the Service in Bookings can be reflected above. Else it is just a grey box if you select "Can view when I'm busy". Add the Service Calendar name and repeat the same steps.