Forum Discussion
taililing
Apr 14, 2023Copper Contributor
Auto-cancellations
Hi all, We've been testing bookings out since the Autumn '22. We recently had an issue where our 2 dates for a service we offered autocancelled. We didn't click cancel neither did any of ou...
rileyegge
May 16, 2023Copper Contributor
I am having the issue where as soon I can a user fills out a booking request, it cancells immediatly after the booking is made.
Is anyone else experiencing this?
Is anyone else experiencing this?
taililing
May 31, 2023Copper Contributor
I think the issue you're having maybe linked to someone having auto-decline on. I think this is a real issue with Bookings I've noticed. When someone has auto-decline calendar events on, it will cancel the bookings meeting overall, rather than just for that one person. It especially happens if one of the people with this feature on, are the assigned staff for the session. A bit frustrating really as it seems like the two systems MS owns and manages is conflicting with one another!