Forum Discussion
assign appointments to staff member after customer has booked (no reassignment of staff)
MicrosoftPaul_2901 for bookings made by customers, it's not possible to skip the staff assignment since this is required to make sure there is confirmed availability.
Given that you can always reassign staff, is there a specific reason you don' want the staff to be assigned on the initial booking? If its just to avoid the appointment landing in their calendar and then being moved out, you might be able to use some hacks/workarounds to resolve this. One option I can think of is to add dummy staff entries to receive the appointments and let the admin reassign to real staff members later. You can block out the availability of the real staff members so that they are never assigned appointments directly from the booking page.
davisjrwe have the same issue and want to achieve the same thing. My conclusion was to, as you say, create a dummy staff member to accept the meetings, give our booking administrator delegate access to the dummy mailbox so they receive the bookings and can assign them manually, although I am disappointed Microsoft do not have a better way to do this.
