Forum Discussion
Able to book but with "This person isn't available on this date. [..]" message
Hi All, I was able to select a date and book a schedule, but the message- "This person isn't available on this date. Please choose another date or person." appears most of the time. Thi...
Hi HappyFace,
The minimum and maximum lead time settings may be causing the unavailable messages.
- Go to Bookings Page, Default Scheduling Policy
- First, check the Minimum and Maximum lead time settings. You will get the error message when the times are outside the parameters.
- You can also check the General availability.
- If Set different availability is used, then ensure the start and end dates are correct. See below.
- Still, if the message continues, look at the user's calendar. You can ensure the user has not blocked off Outlook calendar times with a Busy status.
I tried all of these options but it still did not work. Any other suggestions please?