Forum Discussion

Gerhard_Sontheimer's avatar
Gerhard_Sontheimer
Copper Contributor
Feb 12, 2021

WORD closes when opening a file from OneDrive

When I open a file from any of the three OneDrive accounts I use WORD closes. This happens with OneDrive Build 21.016.0124.0002 (Insider Ring) and WORD Version 2102. It worked OK with Version 2101 (a...
Evan_Bolin's avatar
Evan_Bolin
Former Employee
Feb 12, 2021

Hello Gerhard_Sontheimer,

 

Sorry to hear you're experiencing this issue. We'd suggest reporting the issue through the Insider hub for Windows and also through the Word app so logs can be collected and investigated. 

 

Thanks,

Evan