Forum Discussion
Nivas_Raju
Apr 10, 2023Copper Contributor
What does blank in ServiceProfileIdID means?
Hi team, In my test via "Azure AD groups". I have added my device to the servicing profile. Able to execute few functions like Pause, Rollback etc. But, when I check the Computer\HKEY_LOCAL_MACHI...
- Apr 11, 2023Please check this location in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\cloud\office\16.0\Common\officeupdate. Is there a value IgnoreGPO with a data of 1? Also additional keys like targetversion or updatechannel? If yes, your device is managed by servicing profiles.
manoth_msft
Microsoft
Apr 11, 2023Please check this location in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\cloud\office\16.0\Common\officeupdate. Is there a value IgnoreGPO with a data of 1? Also additional keys like targetversion or updatechannel? If yes, your device is managed by servicing profiles.
Nivas_Raju
Apr 11, 2023Copper Contributor
Thanks for the info. Yes, I do have the entry:)
In case, after implementing the servicing profile via "by update channel" approach. If I have any issues. Do we have any possibilities to deactivate the servicing profile? So, it will roll back to previous GPO settings
- manoth_msftApr 14, 2023
Microsoft
Currently you can't disable a servicing profile entirely. But you can scope it to an empty Azure Ad group, this will effectively out scope all devices. Once devices are out of scope, they will be offboarded and the previously set GPO configuration is in effect again.
If there are any further issues with offboarding devices, please hit the 'feedback' button on the servicing profile page and let us know about the issue.- Nivas_RajuMay 08, 2023Copper ContributorVia update channel, if we include all the device in the servicing profile. Does it will also include servers?
- manoth_msftMay 11, 2023
Microsoft
Yes. Servicing Profiles will evaluate if a device is in scope or not purely based on the Microsoft 365 Apps information plus disk space. The underlying OS is no selection criteria.