Forum Discussion
Nakul
Microsoft
Feb 11, 2019Welcome to OneNote For Android Beta Program!
Hi there! As you might be aware, Google + is shutting down shortly for consumers. Therefore, we have decided to migrate to techcommunity.microsoft.com. We request you all to continue conversations he...
- Mar 27, 2019
Regiii please let us know if the issue is resolved after latest update we have pushed in GP.
Regiii
Mar 03, 2019Copper Contributor
I've been having this same issue for 1 month now.ever since the last android update on my S9+. I have tried everything just short of buying a new phone.i finally broke down and did a factory reset on my phone yesterday. Onenote still crashes. Can get small windows of time when it work after a fresh install or after I remove all cache and data. But without fail it continues to crash. I live my life on OneNote. I am seriously thinking about getting a new phone or switching to a different note taking app
- MSFT_OneNote_Android1Mar 27, 2019Brass Contributor
Regiii please let us know if the issue is resolved after latest update we have pushed in GP.
- RegiiiMar 31, 2019Copper ContributorQuick update. Onenote is still running smoothly!
Thanks again for your help!
Rob- MSFT_OneNote_Android1Mar 31, 2019Brass Contributor
Regiii We are so glad you are unlocked with latest update. Thanks a lot for confirmation. Have a great weekend :)
- RegiiiMar 27, 2019Copper ContributorNo, this issue has not been resolved. After trying the same things over and over again I finally gave up. One note does not work, crashed on loading. As a reminder I even did a complete factory reset on my phone! Onenote still doesn't work.
I'll keep installing updates as they come out, but I'm tired of trying. I'm just not using Onenote as much as I used to.
Thanks,
Rob- RegiiiMar 27, 2019Copper ContributorFyi, I still want Onenote to work on my device. I use it on my work computer, my home computer, my wife and I share notebooks.
I will try anything, even if it does feel like the definition of insanity. :)
Let me know if you want me to try something...
- Amrita RoutMar 04, 2019
Microsoft
So sorry about your experience. We are looking into this.
Regiii wrote:
I've been having this same issue for 1 month now.ever since the last android update on my S9+. I have tried everything just short of buying a new phone.i finally broke down and did a factory reset on my phone yesterday. Onenote still crashes. Can get small windows of time when it work after a fresh install or after I remove all cache and data. But without fail it continues to crash. I live my life on OneNote. I am seriously thinking about getting a new phone or switching to a different note taking app