Forum Discussion

Copper Contributor

May 16, 2019

Sync Problems

Sync doesn't work. It sync but stopps with a failure. On showing the failure it even doesn't show an error code. I already deleted data and cache, didn't help. I also split my notebook in more sectio...

android

onenote

Nakul

Microsoft

Jun 03, 2019

DoS007 could you please send feedback from inside the app (three-dot button > Send feedback) with text "#androidshield"? (ignore the quotes)

This will help us effectively diagnose what the issue is with your device.

DoS007
Copper Contributor
Jun 03, 2019
Nakul Nothing else than "#androidshield" ? What does this do? Is this a code for attaching logs?
- Nakul
  Microsoft
  Jun 04, 2019
  DoS007 yes, just "#androidshield" will work- hashtagging with this keyword will help the relevant support team pick this feedback up and diagnose the issue you are facing.