Forum Discussion

Brass Contributor

Mar 08, 2021

Silent crash

Hi Every time I wake my computer from sleep the following error appears in Event Viewer Faulting application name: OLicenseHeartbeat.exe, version: 16.0.13811.20002, time stamp: 0x6025a939 Fa...

PurSpyk

Brass Contributor

Mar 12, 2021

Hi

Build 13906.20000

Regards

Brett

Evan_Bolin

Former Employee

Mar 16, 2021

Thanks. A new update was released today. Can you please try fully uninstalling Office and reinstall it to see if you still get this error?

PurSpyk
Brass Contributor
Mar 30, 2021
Seems to have fixed the issue, will continue to monitor
kwester-ebbinghaus-business
Iron Contributor
Mar 22, 2021
Evan_Bolin I have seen this on many machines home and business. It seem to be related to the Azure outtage some days ago.
https://status.azure.com/status/history/