Forum Discussion
Remote assistance with Quick Assist is changing
Hi Insiders! Russell Mosier and Bianca Taylor, from the Experiences + Devices team are excited to share an upcoming change to their remote assistance app, Quick Assist.
Remote assistance wi...
Hey all,
Once the new quick assist is installed I've noticed a bug in the application. In the old version or even Remote Assistant you could set the policy "User Account Control: Switch to the secure desktop when prompting for elevation" to bypass the UAC prompt during a remote session. This policy enables the secure desktop to be enabled for the interactive desktop but disables it temporarily when using Quick Assist in a remote session. In the new version of the app this seems to be broken. I've already filed a bug report a couple of days ago, but no response.
Can anyone verify my finding?
Once the new quick assist is installed I've noticed a bug in the application. In the old version or even Remote Assistant you could set the policy "User Account Control: Switch to the secure desktop when prompting for elevation" to bypass the UAC prompt during a remote session. This policy enables the secure desktop to be enabled for the interactive desktop but disables it temporarily when using Quick Assist in a remote session. In the new version of the app this seems to be broken. I've already filed a bug report a couple of days ago, but no response.
Can anyone verify my finding?
- Why is Microsoft doing this? Do we have an official response? This was a useful app that is now rendered useless that is not supporting WSUS updates. This is a joke! Get your priorities together Microsoft. Stop breaking good 'WINDOWS" experiences with your horrible store, no one wants it, that is why we are on WINDOWS!
- This is one of the worse implementations they have done, maybe only topped by Windows 8....Most corps do not even allow windows store, we don't and updating this to the store is the worst. It doesn't even remove the old version which makes it even more confusing for users.
Better yet I don't know why the remote function was not built into teams, seems like a easy enough solution to implement.- Fully agree. Like so many other corps, our company has no intention whatsoever to enable access to Microsoft Store. So the only solution is to find an alternative to Quick Assist.
