Forum Discussion
Remote assistance with Quick Assist is changing
Hi Insiders! Russell Mosier and Bianca Taylor, from the Experiences + Devices team are excited to share an upcoming change to their remote assistance app, Quick Assist.
Remote assistance wi...
This is a real problem for us. 3/4 of our users are on 1809 LTSC; the old program is disabled and the new app doesn't work. It installs but we get the same elevation errors as above. The Already installed link either isn't there or spins forever when clicked.
We pay good money for Enterprise licensing and 1809 LTSC is still under full support. You shouldn't just unilaterally remove features from it. In fact, this was a big reason for choosing LTSC. We need it fixed.
Totally agree with you. LTSC is only version which you can use in production and easy way to get support for users is Quick Assist. Too bad that there is no hack how to use old or new app on LTSC edition. Microsoft focus only for profit and online world in last years 😞