Forum Discussion
Nathan_Pfeifer
Apr 27, 2022Brass Contributor
Remote assistance with Quick Assist is changing
Hi Insiders! Russell Mosier and Bianca Taylor, from the Experiences + Devices team are excited to share an upcoming change to their remote assistance app, Quick Assist.
Remote assistance wi...
NVQUANG
Jun 01, 2022Copper Contributor
Nathan_Pfeifer
This is what happened to us when we installed new QuickAssist app from Microsoft store:
When open normally:
When open with elevated right as required:
I've never had any problem with the old version, yet i couldn't get this new version to work. I tried to look for solution but none available at the moment.
Can someone please point me to the work around ?
Quang
jcjcjc
Jun 07, 2022Copper Contributor
We've started getting this issue now when we update to the new version on 1909. Utterly stupid change from MS, clearly trying to push MS Store on to us all. Haven't been able to work out a fix for this yet. Well done Microsoft for breaking something that actually worked really well and consistently (unlike the majority of your other products).