Forum Discussion
Remote assistance with Quick Assist is changing
Hi Insiders! Russell Mosier and Bianca Taylor, from the Experiences + Devices team are excited to share an upcoming change to their remote assistance app, Quick Assist.
Remote assistance wi...
Nathan_PfeiferThis is a terrible terrible change; "exciting" but for all the wrong reasons. Finally after 30 years MS had a built-in, simple-to-use tool that was a few clicks and/or words over the phone away from helping an ad-hoc user.
Moving the app to the Store, and requiring admin permissions to install it -- please remove the word "Quick" from the title. Half the battle with end-users is just getting to the point you can see their screen. 80 year old grandmas can use quick assist in its current form. Once its in the Store? That's it for the tool. Might as well stop development on it as everyone will move back to other soon-to-be-quicker-than-quick-assist-again tools.
Question: are you trying to kill it off? If so... this will do it.