Forum Discussion

Microsoft

Apr 27, 2022

Remote assistance with Quick Assist is changing

Hi Insiders! Russell Mosier and Bianca Taylor, from the Experiences + Devices team are excited to share an upcoming change to their remote assistance app, Quick Assist. Remote assistance wi...

Microsoft 365 Insider

AnthonyInVA

Copper Contributor

May 16, 2022

I just tested Quick Assist on a PC with a non-admin user and the old Quick Assist prompts to go to the MS Store page to download the new version. It does NOT require Admin rights to download and install. I was able to connect to that PC with the original version of Quick Assist without any problems. As long as the prompt in the old version stays available after the deadline, we should be okay.

Martin_Mork
Copper Contributor
Jun 09, 2022
What is this version that requires an 8 digit code? There doesn`t seam to be any documentation about it online.

https://aka.ms/quickassistweb
https://remoteassistance.support.services.microsoft.com/roleselection