Forum Discussion
Remote assistance with Quick Assist is changing
Hi Insiders! Russell Mosier and Bianca Taylor, from the Experiences + Devices team are excited to share an upcoming change to their remote assistance app, Quick Assist.
Remote assistance wi...
I can just say big ouch.
like the old remote assistance tool never worked for me, then there was something that actually works even if it needs windows 10/11 and needs to be logged into an MS account every **bleep** time).
not only have others mentioned that local admin perms are needed for install which is annoying enough especially every literally everyone and their mother's remote support tool can work without admin in a limited fashion (as in no transmission of UAC/security page and no interaction with admin windows)
and some tools are even crazy enough to allow basically self elevation by supplying admin creds remotely and the user just clicking yes on a UAC prompt without needing to enter admin creds himself (which is pure heaven for the admin)
now people need to go onto the MS store which most people dont even really know about except it maybe existing. it might be easier for people to just go to a website and just download a different tool for remote support.
like the old remote assistance tool never worked for me, then there was something that actually works even if it needs windows 10/11 and needs to be logged into an MS account every **bleep** time).
not only have others mentioned that local admin perms are needed for install which is annoying enough especially every literally everyone and their mother's remote support tool can work without admin in a limited fashion (as in no transmission of UAC/security page and no interaction with admin windows)
and some tools are even crazy enough to allow basically self elevation by supplying admin creds remotely and the user just clicking yes on a UAC prompt without needing to enter admin creds himself (which is pure heaven for the admin)
now people need to go onto the MS store which most people dont even really know about except it maybe existing. it might be easier for people to just go to a website and just download a different tool for remote support.