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What does blank in ServiceProfileIdID means?
Hi team, In my test via "Azure AD groups". I have added my device to the servicing profile. Able to execute few functions like Pause, Rollback etc. But, when I check the Computer\HKEY_LOCAL_MACHI...
- Please check this location in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\cloud\office\16.0\Common\officeupdate. Is there a value IgnoreGPO with a data of 1? Also additional keys like targetversion or updatechannel? If yes, your device is managed by servicing profiles.
manoth_msft
Microsoft
MicrosoftYes. Servicing Profiles will evaluate if a device is in scope or not purely based on the Microsoft 365 Apps information plus disk space. The underlying OS is no selection criteria.
Hi,
Thanks for the information on the task schedule.
Regarding the registries that means that we enroll the devices 2 weeks ago when they were update no actual enrollment was done until this month's cycle?
So most of our devices won't follow the policies until probably next month? My device for example should update on day 0 and it still won't get any registries even if it was showing fine in the inventory and dashboard in servicing profile
Thanks for the information on the task schedule.
Regarding the registries that means that we enroll the devices 2 weeks ago when they were update no actual enrollment was done until this month's cycle?
So most of our devices won't follow the policies until probably next month? My device for example should update on day 0 and it still won't get any registries even if it was showing fine in the inventory and dashboard in servicing profile
- manoth_msftServicing Profiles is evaluating your devices on an on-going basis. The first time, profiles need to make a change on a device (read: install an update or perform a rollback), it will set the servicingprofileid. So you don't have to wait till next month, every device which gets an update through profiles, will get the ID the moment the actual update is initiated.
Thanks! For some reason none of my devices get the ID but they do get the officeupdate registries after the process you mentioned. Many were completed already so they didn't get the policy until today (couple of days after PT).
Maybe if they don't get the ID is not a big deal?
- manoth_msftThe missing ID is no big deal, you're right. I will check on our side if there are scenarios where a missing service ID is expected/not an issue.