Forum Discussion
Nathan_Pfeifer
Apr 27, 2022Brass Contributor
Remote assistance with Quick Assist is changing
Hi Insiders! Russell Mosier and Bianca Taylor, from the Experiences + Devices team are excited to share an upcoming change to their remote assistance app, Quick Assist.
Remote assistance wi...
rejohnson
Jun 03, 2022Iron Contributor
We found the shortcut doesn't work, but if we search for QA from Start, it does launch. But then it still tells us to update, but there's a little link below "Already installed it? Open it now" that works. First run can take quite few seconds.
rejohnson
Jun 03, 2022Iron Contributor
Uh-oh, we're finding issues with Win 10 versions 1909 and older. Yes, we're trying hard to get everyone upgraded, but so many remote users makes that difficult... Our 20H2 and later PCs can install QA without any problems.