Forum Discussion
Outlook for Mac 16.65 (2022081201) is crashing at launch.
Refik_Telhan - Same here. The automatic update feature of Microsoft updated it to 16.65 - but I guesss it's no longer working on Mac OS Catalina 10.15.7.
I checked the crash report in the console app and noticed something like, that a relevant library is missing.. from OSX 11.0.
"
Termination Reason: DYLD, [0x4] Symbol missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: _$s7SwiftUI4ViewP14_viewListCount6inputsSiSgAA01_ceF6InputsV_tFZTq
Referenced from: /Applications/Microsoft Outlook.app/Contents/Frameworks/OlkUIKit.framework/Versions/A/../../../EditorKit.framework/Versions/A/EditorKit (which was built for Mac OS X 11.0)
Expected in: /System/Library/Frameworks/SwiftUI.framework/Versions/A/SwiftUI
in /Applications/Microsoft Outlook.app/Contents/Frameworks/OlkUIKit.framework/Versions/A/../../../EditorKit.framework/Versions/A/EditorKit "
Guess the new Outlook update only works for MacOS Monterey 11.0? ... that would suck bigtime if so - since I can't update my system now because of various work projects. So I can't read my mail anymore on the same machine... Anyone know's if there's a 'downgrade feature'? - so I can get back to a previous version of outlook for the time being?
- Refik_TelhanAug 17, 2022Copper ContributorI hope this thread is being monitored by Microsoft. I have lost access to my mail archive of 20 years. Web access only helps with new mail and what is left in the Inbox.
Outlook is or, should I say was, running on a mid-2015 MacBook Pro which I can technically upgrade to macOS v11 or v12. But I do not wish to do so due to compatibility issues of various applications.
An automatic update process should be checking the version of the OS for compatibility.- Pendragon60Aug 17, 2022Copper Contributor
I had the same problem and I turned off auto updates, the Microsoft helpdesk helped me delete the apps and reinstall 16.63. I got 16.65 installed with Catalina and it does not work currently. Also check you're not using a beta channel to update as I dont know if 16.65 is an official release . Microsoft help were very good in sorting
- ebuelnaAug 18, 2022Copper Contributor
I deleted the current version 16.65 (changed the name).
Reinstall outlook from https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac, using the16.62 version. Then turned off automatic updates. this has to be a temporal solution because it is not good idea to have a version with automatic updates turned off...
- dcmpinhoAug 17, 2022Copper ContributorSame here. Automatic update to 16.65 and also on Catalina 10.15.7 running on a 2012 iMac, which cannot be upgraded to 11 (Big Sur) or 12 (Monterey). Same message:
Dyld Error Message:
Symbol not found: _$s7SwiftUI4ViewP14_viewListCount6inputsSiSgAA01_ceF6InputsV_tFZTq
Referenced from: /Applications/Microsoft Outlook.app/Contents/Frameworks/OlkUIKit.framework/Versions/A/../../../EditorKit.framework/Versions/A/EditorKit (which was built for Mac OS X 11.0)