Forum Discussion
Outlook cannot start or crashes after start (after todays beta update)
Hi
After todays office beta update, my outlook cannot start or crashes short time after start
Microsoft® Outlook® for Microsoft 365 MSO (16.0.14416.20002) 64-bit
This happens on all my 3 computers after update.
eventviewer says the following on one of my computers:
Log Name: Application
Source: Application Error
Date: 19-08-2021 12:48:13
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ******************
Description:
Faulting application name: OUTLOOK.EXE, version: 16.0.14416.20006, time stamp: 0x611c75e7
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x23a0
Faulting application start time: 0x01d794e7b017271d
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: e1ad6136-bda3-47a6-b15a-38c803d709e2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-08-19T10:48:13.6436638Z" />
<EventRecordID>728904</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>*****************</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>16.0.14416.20006</Data>
<Data>611c75e7</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.19041.789</Data>
<Data>2bd748bf</Data>
<Data>c0000409</Data>
<Data>000000000007286e</Data>
<Data>23a0</Data>
<Data>01d794e7b017271d</Data>
<Data>C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>e1ad6136-bda3-47a6-b15a-38c803d709e2</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>