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Graves Kilsgaard's avatar
Graves Kilsgaard
Copper Contributor
Aug 19, 2021

Outlook cannot start or crashes after start (after todays beta update)

Hi

After todays office beta update, my outlook cannot start or crashes short time after start

Microsoft® Outlook® for Microsoft 365 MSO (16.0.14416.20002) 64-bit

 

This happens on all my 3 computers after update.

 

eventviewer says the following on one of my computers:

Log Name: Application
Source: Application Error
Date: 19-08-2021 12:48:13
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ******************
Description:
Faulting application name: OUTLOOK.EXE, version: 16.0.14416.20006, time stamp: 0x611c75e7
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x23a0
Faulting application start time: 0x01d794e7b017271d
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: e1ad6136-bda3-47a6-b15a-38c803d709e2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-08-19T10:48:13.6436638Z" />
<EventRecordID>728904</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>*****************</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>16.0.14416.20006</Data>
<Data>611c75e7</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.19041.789</Data>
<Data>2bd748bf</Data>
<Data>c0000409</Data>
<Data>000000000007286e</Data>
<Data>23a0</Data>
<Data>01d794e7b017271d</Data>
<Data>C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>e1ad6136-bda3-47a6-b15a-38c803d709e2</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

 

 

 

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