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gurpreet5441's avatar
gurpreet5441
Copper Contributor
Mar 03, 2019

OneNote is not opening in Android

I am facing issue with onenote for last couple of days have uninstalled and installed the app no of times. After fresh install It opens for couple of times and then i get a message that it will use da...
Android
onenote
  • Nakul's avatar
    Nakul
    Mar 12, 2019

    gurpreet5441 This issue is fixed now- please uninstall and reinstall OneNote from the Play Store, and let us know if you still face issues. This happened due to an error in upgrade from Samsung Galaxy apps store in Indian market, where several users were upgraded to an incorrect version. We have verified this issue is fixed by Samsung now.

MSFT_OneNote_Android1's avatar
MSFT_OneNote_Android1
Icon for Microsoft rankMicrosoft
Mar 29, 2019

gurpreet5441 Issue has been resolved for Samsung India users (due to an issue induced by Samsung Galaxy apps tore limited to India markets). Please update latest build from Google Play Store and let us know if you still face an issue.

  • Darshan0919's avatar
    Darshan0919
    Copper Contributor
    Apr 24, 2020

    MSFT_OneNote_Android1 I am facing the same issue as Regiii I am currently using OPPO F9 PRO. I just installed the app and as I sign in, it shows Getting things organized window and then It shows this error message: Something went wrong and we can't do what you asked. We're sorry. Error: 0x803D0013.

    I've tried to reinstall the app twice but got the same results. Please help me how to solve this problem. I am also appending the error screenshot with the query. Thank you for reading this.

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