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James Frey's avatar
James Frey
Brass Contributor
Feb 26, 2019

laggy and jumpy s-pen on new Galaxy Tab s4

the pen was working great until earlier today when I'm writing with the s-pen the screen lags what is captured with the pen.  If I don't panic... the text eventually appears behind me.  it just started acting up.  its a new tablet with very few apps loaded.  

 

also i was two-finger panning and this artifact got stuck and wouldn't clear until I left onenote for awhile and came back and the text rejoined it appropriate segment. 

 

 

  • James Frey 

    Ink shifting is a long standing issue which is still under investigation.
    But the lag is not something that is expected.

    Is the lag consistent for you even after killing and relaunching the app?

    • Ukahon's avatar
      Ukahon
      Copper Contributor

      pratipsarkarI think the developers dont care about this bug anyway. I've been waiting a fix for so long and after more than a year it's still there. Every stable (and also beta) release comes with "bug fixes" but which bug was fixed ? Writing is one of the core features of OneNote and if it doesnt get much love from developers, no hope for this app

    • James Frey's avatar
      James Frey
      Brass Contributor

      pratipsarkar  Thanks for your reply.  The laggy/jittery s-pen behavior is gone.  If it returns I will do some more debugging regarding background apps, etc.    

  • -Stephan's avatar
    -Stephan
    Copper Contributor

    James Frey I was able to clear this up by emptying the cache under App Info in Android. 

     

    Settings>Apps>OneNote>Storage>Clear Cache

    or

    <App Switcher button/Gesture and tap app icon>Storage>Clear Cache

     

    Hope this helps.

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