Forum Discussion

Copper Contributor

Aug 15, 2019

Excel Beta update Aug-14 crashes on startup

Update last night, and today I can't start the app. Splash screen for a second, then back to home. Galaxy S8+ on Android 8.

android

excel

JaykeBird

Copper Contributor

Aug 18, 2019

I'm having the same issue. Word and PowerPoint seems to work fine for me. Issue persists through restarts, and doesn't matter if it's mobile data or Wi-Fi. I have the Google Pixel 3a XL on Android 9

blackcat

Copper Contributor

Aug 19, 2019

Hi JaykeBird and others,

I was able to clear this. I stopped the app and cleared the app cache, and then all app data. Lost all my settings, but after that I can use Excel again.