Since updating to the latest beta version 15209.20000, the following errors appear in Event Viewer: Failed to parse element: VersionOverridesId=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null)P1: Apps for OfficeP2: 16.0.15209.20000P3: 0x8004323EP4: New Document

Error still present MS seem to be ignoring all reports of this. Frustrating.

Problem is back since May 2023. Event ID 300:Failed to parse element: DefaultSettingsId=a8661561-cbf6-4eb2-8c7d-8f7d1a5d9cfb, DisplayName=Copilot (Preview), Provider=Microsoft, StoreType=SdxRdx, StoreId=(null)P1: Apps for OfficeP2: 16.0.16501.20074P3: 0x8004323EP4: New Document

We are seeing this issue as well. This is popping up when opening a new document. Working on a resolution.

XyVr_io exactly the same random errors 300

TonyAps124 Yup. Even the ID is the same. The eventid 300 seems to be a catchall for office. But in the alert there is, what appears to be, a random string of characters. That is the ID that is the one that is the same as well.

Errors in Event Viewer | Microsoft Community Hub

43 Replies

mahalimbd22
Copper Contributor
Jul 20, 2022
Thanks for helping me.
glnz
Copper Contributor
May 22, 2022
Now, almost six weeks later, I have not seen the event in some time, at least on one of my two Dell Optiplexes with MS Family..
What did MS fix?
Balloon66
Copper Contributor
May 18, 2022
The error seems to be gone, but now there ist eventid 7000 clfcl5.365, the file could not be found.
maybe this is related to MSoffice.
LMCahill
Copper Contributor
May 09, 2022
Just checked my event viewer and have had this error 109 times since 4/13/2022.
Log Name: OAlerts Source: Microsoft Office 16 Alerts Date: 4/13/2022 6:47:33 PM Event ID: 300 Task Category: None Level: Error Keywords: Description: Failed to parse element: VersionOverrides
Id=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null)
P1: Apps for Office
P2: 16.0.15028.20152
P3: 0x8004323E
P4: New Document
Event Xml: 300 0 2 0 0 0x80000000000000 4741 OAlerts (localpcname)
Failed to parse element: VersionOverrides Id=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null) Apps for Office 16.0.15028.20152 0x8004323E New Document
Mikerosoft
Copper Contributor
May 05, 2022
PurSpyk

What is interesting is that the StoreId=(null). Why would this be null? What happens in my instance is I went to use the share button on a document that contains a sensitivity label applied to it. Once I do that, it crashes my entire Office 365 Word or Excel document. Hopefully this isn't an issue with IRM and Office 365 applications but not sure. I'm running on Windows 11 10.0.22610 Build 22610
keithfkelly
Copper Contributor
May 04, 2022
I'm hitting the same issue on my personal PC (Windows 10 Pro 10.0.19044 Build 19044 + O365 version 2204 Build 15128.20178 Click-to-Run).
Wolfkc
Copper Contributor
May 02, 2022
Me too
- switchie
  Copper Contributor
  May 03, 2022
  now on 15128.20178. (current channel) - log errors still occur. reported through builtin feedback function
  - PurSpyk
    Copper Contributor
    May 03, 2022
    build 15225.20000 still has the issue. I have even reported this through the feedback option in Office. You really have to wonder if feedback ever gets read.
WiKo1969
Copper Contributor
Apr 22, 2022
Just installed, 16.0.15028.20228 (ODT Current Channel)
Errors seems to be gone.
- Balloon66
  Copper Contributor
  Apr 23, 2022
  WiKo1969
  No it is not.
  - Richard_Koerber
    Copper Contributor
    Apr 28, 2022
    Yes .. still broke
WiKo1969
Copper Contributor
Apr 20, 2022
Failed to parse element: VersionOverrides
Id=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null)
P1: Apps for Office
P2: 16.0.15028.20152
P3: 0x8004323E
P4: New Document

Error seems to occur when validating the Office365 license
- glnz
  Copper Contributor
  Apr 22, 2022
  I continue to get these errors on our two different PCs, as I noted above at 04-17-2022 09:23 AM. And this is after running updates on MS 365 Office.
m_megumi
Copper Contributor
Apr 20, 2022
Microsoft 365 Personalも日に何度か同じエラーがでます。

Failed to parse element: VersionOverrides
Id=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null)
P1: Apps for Office
P2: 16.0.15028.20204
P3: 0x8004323E
P4: New Document

ログの名前　Microsoft Office Alerts
ソース　Microsoft Office 16 Alerts
イベントID　300
レベル　エラー

Forum Discussion

Errors in Event Viewer

43 Replies

Resources