Forum Discussion
Errors in Event Viewer
Since updating to the latest beta version 15209.20000, the following errors appear in Event Viewer:
Failed to parse element: VersionOverrides
Id=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null)
P1: Apps for Office
P2: 16.0.15209.20000
P3: 0x8004323E
P4: New Document
53 Replies
I also see this type of code problem i see may website, no one have right data that helped can any one here that can fix the problem.
Regrade: Jumblesanswer.comI did post a fix here, well, an auto viewer cleaner
https://techcommunity.microsoft.com/discussions/microsoft365insider/errors-in-event-viewer/3284603/replies/4506912
Annoying that for over 4 years this error has occurred. Reported many times via official channels, but it continues, are Microsoft really this incompetent?
It's a disgrace!!!
After all these years (March 2026), they still haven't managed to solve the problem!
It's now February 2026, and the error remains, really this is bloody pathetic
- Thanks for helping me.
- Now, almost six weeks later, I have not seen the event in some time, at least on one of my two Dell Optiplexes with MS Family..
What did MS fix? - The error seems to be gone, but now there ist eventid 7000 clfcl5.365, the file could not be found.
maybe this is related to MSoffice. Just checked my event viewer and have had this error 109 times since 4/13/2022.
Log Name: OAlerts Source: Microsoft Office 16 Alerts Date: 4/13/2022 6:47:33 PM Event ID: 300 Task Category: None Level: Error Keywords: Description: Failed to parse element: VersionOverrides
Id=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null)
P1: Apps for Office
P2: 16.0.15028.20152
P3: 0x8004323E
P4: New Document
Event Xml: 300 0 2 0 0 0x80000000000000 4741 OAlerts (localpcname)
Failed to parse element: VersionOverrides Id=d949f36b-4eb7-4269-8eae-db0a399b7ca2, DisplayName=Transcribe, Provider=Microsoft Office Services, StoreType=SdxRdx, StoreId=(null) Apps for Office 16.0.15028.20152 0x8004323E New Document
What is interesting is that the StoreId=(null). Why would this be null? What happens in my instance is I went to use the share button on a document that contains a sensitivity label applied to it. Once I do that, it crashes my entire Office 365 Word or Excel document. Hopefully this isn't an issue with IRM and Office 365 applications but not sure. I'm running on Windows 11 10.0.22610 Build 22610
