Forum Discussion
Add "Delay delivery" to outlook.com (web) and mobile apps
One of the features that I really like in the Outlook desktop apps is the ability to delay sending an email, that way I can take notes on the go and ensure the email only gets sent during business hours (to preserve digital work / life balance for my colleagues).
A few tech platforms are introducing digital well being features, and think this feature could be really helpful.
Note: Another limitation of the delay sending feature is that it requires the sender's machine to have the desktop app running (otherwise the message won't get out of your outbox).
18 Replies
STRONGLY AGREE
I worked in Help Desk / IT support for 4 years, now I am a research lab tech.
I have been asked hundreds of times by engineers, sales, HR, and even executives on how to enable this basic function. As it's VITAL in avoiding sending accidental emails with the wrong recipients, attachments (as well as missing attachments) and typos.
It's a daily occurrence where the phone user accidently clicks send on an incomplete email and now looks unprofessional to the rest of the company, and even potential clients and/or contractors as these accidents occur constantly.
Now that I work in a research lab and have to use my personal phone to collaborate with photos on testing, these mistakes have happened to me a handful of times and makes me seem incompetent or "sloppy" in my work.
It's definitely not a huge ask to add a global 5 - 10 second delay option (with a 1-click "cancel send" function) for users to prevent these accidents from happening that could potentially cost them their job, sponsors, contracts, etc...
- Strongly agree. Cannot believe this feature is still missing. I need this ability in order to respect my colleagues' right to not work outside of their usual business hours. Also, I would like to be able to avoid emails that might encourage my direct supervisor (I'm their assistant) from working (or at least responding to emails) late at night.
This is even more frustrating to me from an email platform I must use professionally than not being able to insert my business's logos and QR codes in my email signature on any Android based Outlook platform, either the app or the web browser version. Not being able to do that, or delay sending emails, is incredibly frustrating.
Many people don't have an alternate option to Outlook per their employer's network security policies, which I would think Microsoft would be well aware of. The fact the level of support and features available in software that has to be paid for while other email providers such as Gmail have the "delay send" function and are free of cost is truly absurd.
It feels like Microsoft's knowledge that much of the user base for Office 365 are effectively trapped with having to use that software just means they don't care about keeping their platforms and functionality even at the current average standards of competitors, much less trying to create new capabilities for Outlook 365.
Lacking both these functions drastically reduce how professional I'm able to seem in correspondence. What's equally, if not more, frustrating is that many of these features are available for iOS, both in the browser version of Outlook and in the mobile app, and these features have been available for quite some time.
Yes, please. Sometimes I hit send without including an attachment or mentioning something important, so it would be nice if everything automatically stayed in the Outbox for one minute (across platforms) so that I have sufficient time to realize my mistakes.
Google now automatically drafts emails for you after writing only one sentence, using previous conversations, internal chats, and even your own calendar to predict what you'd like to say... Meanwhile, Microsoft spent $10B on OpenAI, but somehow still has catching up to do.
Giddyup!RobinCartier This was added to outlook on the web months ago
Schedule send for Outlook on the web - Microsoft Support
It is in the Send button menu in outlook on the web.
Depending on your interface, it is at the top of the bottom of the compose forum.
Outlook desktop has a delay for outside of your business hours (for exchange accounts) - this doesn't need outlook open to send as the message is held on the server.
Nothing yet for Outlook mobile, but if added would likely only apply to outlook.com and office 365 mailboxes.
Diane_Poremsky_MVP
My Outlook for Web does not display any Send menu, and I have tried a lot of ways to try to locate it. That's not meant as a slight towards your post, the Microsoft help page was far less helpful than this post, so it's nice to know that some people can set up delayed delivery via Outlook 365's web browser based platform. Not being able to find the Send options menu could also be due to updates to the web version since this was posted, but it seems odd for them to remove functions.
- Even better would be a default setting to delay all emails out of hours with option to manually override if urgent.
- Absolutely needed, especially with the right to disconnect being encouraged.
- Yes please! Can't believe this isn't a feature already
- When I press and hold the send button in the Android app I was surprised to find that the delay wasn't an option.
Agree. Delay send is an essential feature for business email and needs to be added to both Android and iOS apps.
Replying to bump this thread up. I desperately need the delayed delivery option for Outlook iOS. It should work like delayed delivery on Outlook on the web, so there should be no dependency on the Outlook application itself being up and running.
How do we get the Outlook iOS app product manager to read this?thanks
100% agree that the ability to delay sending emails from iOS should have been solved and pushed out long ago.
- これからは、この機能を活用してより安全な送受信とします。ありがとう
