Where are GPTs for Microsoft 365 Copilot Business Editions

We're reaching a point of significant frustration with the Microsoft 365 Copilot Business edition. As early adopters and consistent users of OpenAI's GPT technologies, we were enthusiastic about the integration into Microsoft 365. However, our business license seems to be falling short of delivering the GPT capabilities we anticipated. The full suite of features, intriguingly, appears exclusive to the personal 365 Copilot Pro edition.

We depend heavily on these technologies to streamline our communication and enhance productivity. The current setup nudges us towards Copilot Studio, which, frankly, large organisation focused, is clunky and less user-friendly compared to the GPT integration we’ve grown accustomed to.

The core of our requirement is a tool that can offer custom responses and help in crafting detailed, context-aware content. Particularly, the need to communicate in New Zealand English, with its unique spelling and nuances, is crucial for our professional image, and the current system's Americanised focus is far from satisfactory. This mismatch is a significant annoying in maintaining the professionalism and clarity in our business communications.

Having invested in the Microsoft 365 Copilot for our business, we expected a product that meets these specific needs. Instead, we find ourselves with a tool that is not tailored for the realities of small businesses, lacking the understanding and adaptation to our unique context.

We believe in the potential of a tool like GPT in a business setting, but it must be accessible, relevant, and designed with the user’s specific needs at the forefront. It should know a summary about our business, default audience, this is what OpenAI calls - Custom Instructions.

We look forward to seeing Microsoft address these concerns, bridging the gap between what is currently offered and what small businesses like ours truly need.