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martyholmy's avatar
martyholmy
Copper Contributor
Aug 31, 2023
Solved

What happened with my Bing Chat?

Hello,   I had Bing Chat Enterprise which worked very well, but then I got assigned a license to Copilot and it is now replaced with Bing Chat Copilot (It just says Microsoft 365 Copilot at the top...
knutsalv's avatar
knutsalv
Brass Contributor
Sep 06, 2023

GabeHoThanks for listening. The solution that I see today (with a split between internal and external) seems to be exactly what we need.  

FelixH_KM's avatar
FelixH_KM
Copper Contributor
Sep 07, 2023

knutsalv - thank you very much for raising the issue. I completely agree. Now I see that you experience an improvement. Could you maybe share what you see now? We're also on Copilot and my Bing Chat experience is now (still) only covering the internal perspective. This is a shame, because for internal, I would use Copilot Business Chat in Teams and for external I would like to use Bing Chat... if Bing Chat Enterprise (BCE) integrated both worlds, even better!

One extra piece of info. We're still on Bing Chat (consumer). We could not yet enable BCE for reasons of EU data protection doubts. @GabeHo - maybe you know if having consumer/enterprise Bing Chat makes the difference here...

Thank you!What I see

  • GabeHo's avatar
    GabeHo
    Icon for Microsoft rankMicrosoft
    Sep 07, 2023
    Hey Felix, yeah the toggle that knutsalv is seeing would apply to Copilot/BCE only.
    • FelixH_KM's avatar
      FelixH_KM
      Copper Contributor
      Sep 08, 2023
      Dear knutsalv , dear GabeHo - thank you both very much for your fast and clear feedback! This seems to be a great solution. One more reason to push for having the Enterprise version of Bing re-activated in our organization. GabeHo , would you know if BCE is still in preview of is it GA now (I believe there was a fixed date in August for GA)?

      Status: https://learn.microsoft.com/en-us/bing-chat-enterprise/overview
      "...Bing Chat Enterprise, available in Preview, gives your organization AI-powered web chat with commercial data protection..."
      • GabeHo's avatar
        GabeHo
        Icon for Microsoft rankMicrosoft
        Sep 11, 2023
        Hey FelixH_KM, BCE switched to default on (unless previously disabled by the admin for the tenant) for the eligible licenses in August but is still in Preview.
  • knutsalv's avatar
    knutsalv
    Brass Contributor
    Sep 07, 2023

    FelixH_KM  This is what I see now: the Bing option
     
    The Microsoft 365 option

    the same internal and external split also reflected in the Bing sidebar

    In terms of turning on BCE, I'm sorry I have no knowledge about possible conflicts with EU protection rules. I guess BCE is a requirement for the functionality you see above, since both BCE and Copilot will require that you are signed in with you company id in the internet browser, which is not a requirement for regular Bing Chat.

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