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When accessing copilot.microsoft.com, some of our users that are licensed for M365 Copilot are able to see the toggle switch to choose if the prompts should be for work vs web, whereas most others do not get this toggle button despite having similar licenses.  We suspected this had something to do with caching, cookies, or similar, yet despite clearing these settings did not resolve the issue.  I'd appreciate any feedback/guidance on this.  Note - this happens in both Chrome and Edge.

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When accessing copilot.microsoft.com, some of our users that are licensed for M365 Copilot are able to see the toggle switch to choose if the prompts should be for work vs web, whereas most others do not get this toggle button despite having similar licenses.  We suspected this had something to do with caching, cookies, or similar, yet despite clearing these settings did not resolve the issue.  I'd appreciate any feedback/guidance on this.  Note - this happens in both Chrome and Edge.

"},"Conversation:conversation:3993619":{"__typename":"Conversation","id":"conversation:3993619","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3993619"},"lastPostingActivityTime":"2024-11-20T13:11:46.583-08:00","lastPostTime":"2024-11-20T13:11:46.583-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:3993619":{"__typename":"ModerationData","id":"moderation_data:3993619","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3993619_2":{"__typename":"Revision","id":"revision:3993619_2","lastEditTime":"2023-11-27T12:34:50.154-08:00"},"ForumReplyMessage:message:4153689":{"__typename":"ForumReplyMessage","id":"message:4153689","conversation":{"__ref":"Conversation:conversation:3993619"},"author":{"__ref":"User:user:294375"},"revisionNum":1,"uid":4153689,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft365Copilot"},"subject":"Re: Toggle switch in copilot.microsoft.com to select work vs web is not appearing for all users","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4153689"},"parent":{"__ref":"ForumTopicMessage:message:3993619"},"body":"It seems that, at least in my case, this switch is depending on how do I access the copilot.
If I'm using https://copilot.microsoft.com I don't see the \"work/web\" toggle.
But if I'm using https://bing.com and from there I'm selecting the copilot icon, then I would see that switch.
And in both cases I was logged in using my work account, because on the personal account the switch will not be available anyway.
","body@stringLength":"600","rawBody":"It seems that, at least in my case, this switch is depending on how do I access the copilot.
If I'm using https://copilot.microsoft.com I don't see the \"work/web\" toggle.
But if I'm using https://bing.com and from there I'm selecting the copilot icon, then I would see that switch.
And in both cases I was logged in using my work account, because on the personal account the switch will not be available anyway.
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