Forum Discussion
Copilot Notebooks chat and file creation
As of today, this issue has resolved for me—files are now saving and accessible as expected. I didn’t change anything on my end, so I’m not sure what fixed it.
At the time I submitting my post, I couldn’t access those files from my M365 environment.
Another twist...during a recent client Copilot training session with a leadership team, 1 out of 12 executives (from the same company) experienced the same "sandbox" link issue, while the rest could access their Copilot-generated files normally. All 12 were using the same IT configuration, which makes this even more puzzling.
📣 Questions for the community:
- Has anyone else seen this issue resolve on its own?
- If you’ve found a specific fix or explanation, could you share it?
- Could this be a permissions or sync issue that only affects certain accounts?
Appreciate any insights—especially for those supporting teams where only a few users are affected.
still experiencing the issue, was the file path updated to something other than 'sandbox'?
- EdwardDavisJul 14, 2025Copper Contributor
We are experiencing the same issue. Works fine in the chats, but gives the 'sandbox' url in the Notebooks. Would anyone know whether this is a bug and if there is an active support ticket?
- S_Dot_S_DotJul 16, 2025Copper Contributor
It is a bug and there seem to be several tickets. It looks like MS is just having a hard time with this one. Possibly due to permissions issues and/or the MS Graph. Has been going on **at least** since I started using the Copilot Notebook a couple months back. A very unfortunate bug, indeed.
- S_Dot_S_DotJul 16, 2025Copper Contributor
It is a bug and there seem to be several active tickets. Assuming they are just having a difficult time with this. It may be related to permissions for the Copilot Notebooks.