Forum Discussion
mbuckman
Jan 09, 2024Copper Contributor
OpenAI Connection with Copilot not returning a response
I have connected my OpenAI Deployment to Power Virtual Agents (now Copilot) and the Bot was created with the OpenAI Connection and Properties filled in automatically but when the Create Generative An...
Linh_NCK
May 24, 2024Copper Contributor
mbuckmanHave you resolved this problem? I am encountering it and could not find any documentation or other bug reports related to it. It's hard to figure out why it's not working since it doesn't throw any errors.
- chucksalvoMay 24, 2024Copper ContributorI just created a new Custom CoPilot and it resolved itself. Make sure you remove any existing connections first, delete the old copilot and then create a new one. I wasted so much time trying to troubleshoot it and there are no tools available from what I found.
- Linh_NCKMay 27, 2024Copper Contributor
Thanks chucksalvo. After removing all the copilots and creating a new one, I turned on the Generative AI, but now the topic 'Conversational Boosting' doesn't even display anymore. Did it happen to you too?
- chucksalvoMay 28, 2024Copper ContributorDid you enable it on the copilot? How did you create your new copilot?