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JustinStanley's avatar
JustinStanley
Copper Contributor
Jul 17, 2024

Open Copilot Email Links in Desktop Outlook Instead of Outlook for Web

One of my common Copilot for M365 use cases (specifically in Copilot Chat) is to ask for summaries of recent email messages. The links provided always open in Outlook on the web, though, instead of in the desktop Outlook application.

 

We're considering disabling Outlook on the web for our users, though, so we need to ensure that those links will actually open in the desktop app. Is there a way to force that behavior?

4 Replies

  • Would you mind sharing where are you using Copilot chat (Outlook, Teams, Office.com, WXP) to ask for summaries, and whether you are using the full Copilot chat experience or the right side pane chat?
    • JustinStanley's avatar
      JustinStanley
      Copper Contributor
      Primarily using the Copilot in Windows, but I have the same behavior in Teams.
  • Chris_Ferraro's avatar
    Chris_Ferraro
    Steel Contributor

    Presume this is Copilot Chat in Teams. Wondering if this relates to the Teams setting for opening links. Unfortunately, it looks like Outlook files would be under preferences which only offers browser options.

     

    • JustinStanley's avatar
      JustinStanley
      Copper Contributor
      I usually use Copilot for Windows (preview), but have the same behavior in Teams, too.

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