Microsoft's Copilot: A Frustrating Flop in AI-Powered Productivity

I am glad I am not the only one who is bewildered.  Here was my (reasonable) expectation:

• Open WORD
• Tell copilot to do something; in my case, I was experimenting and said "give me a list of all the files I have opened today showing the filename, time it was accessed, and filesize"
• Not only will it NOT place the content into my open word doc, but it can't even get the contents of the file correct.  It starts listing a useless list of files literally opened YEARS ago.
• It will give me instructions on how to do things myself and is thus just a conventional help system on steroids.  As the OP stated, I expect CoPilot to PERFORM tasks - not act like a manager that wants me to do their work for them.

Copilot has been a NEGATIVE productivity boost.  When I use the copilot app itself, it creates all of these links when you ask it to do something and none of them work.  Did Microsoft actually test these products with real users to watch them interact and measure their blood pressure to see the frustration meter climbing with each click and each typed instruction?  This is beyond ridiculous.  To have GROK and CHATGPT outperform Microsoft when doing something like using the office suite is just unexplainable.  It feels like a product that literally was untested before rolling out.  Grok just works.  ChatGPT just works.  Claude just works.  Copilot is a dumpster fire.

I have a Microsoft 365 Family subscription and I am the one trying to do this - not someone else in the family.  What am I doing wrong - or is copilot basically the equivalent of a human invalid?