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Microsoft's Copilot: A Frustrating Flop in AI-Powered Productivity
I tried Copilot for the first time yesterday, figured I'd give it a shot.
I opened the prompt in Outlook, and told it I wanted a list of all upcoming events for a specific calendar, because I wanted to delete them.
Here the disappointment begins:
- It proceeded to ask me to provide additional information about the calendar. I answered the calendar was open in the very same window I was writing to it from.
- It told me I could use a filter in Outlook, export the calendar to a file and filter it in Excel or use Powershell.
- When I told it the filter did not work, it proceeded to recommend using the Change View button, which does not exist in the new Outloop app.
- It then doubled down on the export and Powershell solutions.
- At this point, I had to mention these methods were not suitable, as I wanted to delete these events in bulk. Granted, I previously forgot to give it this important bit of information.
- It suggested to use the Outlook for Web app, which also did not have the Change View button.
I had to resort to Powershell. It started by churning out code using the EWS managed API. It just assumed I had that installed, didn't even provide information on installation.
When I said I preferred to use Microsoft's Graph API, it asked me to install the MSAL.PS module and do a ton of custom auth and REST requests code, instead of using the ready-made Microsoft.Graph Powershell modules.
Then, the code provided for Microsoft.Graph cmdlets of course didn't work. I tried troubleshooting with it for a bit, but it eventually told me to use the "Get-MgMeCalendar" cmdlet.
That's when I realized that it wasn't afraid to flat-out make up false information on the fly. I gave up trying to get anything useful out of this absolute joke of an assistant.