Forum Discussion
Microsoft Copilot Pro, no connection "connection is re-established"
- Mar 22, 2024
I have now asked Copilot what I should do.
I have logged out of Norton 360 and logged back in. Now it seems to be working again for the moment.
I have now discovered that Microsoft Copilot does not work with an active Norton Secure VPN connection. If the VPN connection is deactivated, Copilot also becomes active immediately or finds a connection. Previously, the active VPN connection was not a problem when using Copilot.
What I have noticed recently:
In Windows, the time zone is set to "automatic". In the last few weeks, it has happened that Windows has changed the region. The time zone remains the same (UTC+1).
Your support is greatly appreciated.
Best regards
Andreas
I have now asked Copilot what I should do.
I have logged out of Norton 360 and logged back in. Now it seems to be working again for the moment.
- DrueTuckerJun 06, 2024Copper Contributor
mande1191 Bitdefender VPN, even when set to USA servers, also causes CoPilot to fail.