Forum Discussion
Microsoft Copilot for Microsoft 365 and web content
We have customers asking for clarity on the following excerpt from, https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-privacy#details-on-how-web-grounding-works, "Only th...
Recommend opening a support ticket to force a formal response + documentation.
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&redirectSourcePath=%252fen-us%252farticle%252fContact-support-for-business-products-Admin-Help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#ID0EAADAAA=online
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&redirectSourcePath=%252fen-us%252farticle%252fContact-support-for-business-products-Admin-Help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#ID0EAADAAA=online
Thanks to all for their input thus far.
I have had a discussion with MS support and the answer is, yes, confidential data, not included in a user's prompt, may be sent as part of a web query.
- The data will be relevant to the user's prompt.
- Will include only data the user has access to.
- Will not include entire documents.
- Is disaccociated from the user and organisation, so lacks any context.
- Is encrypted in transit.
- Remains within the MS ecosystem.
Hope this helps.