Forum Discussion
Microsoft Copilot for Microsoft 365 and web content
Thanks for the responses so far.
Perhaps, I need to be more clear in my question.
Will any confidential data, other than that included in the user's prompt, be sent externally as part of a web query, particularly data surfaced from Graph?
Thanks.
Again. thanks for the responses up to now.
The responses appear to be interpretation or opinion, rather than any reference to MS documentation. Unfortunately, the customers we work with won't accept, "in my opinion" or " I believe", these customers work in black and white.
The statement we are having problems with is, " The search query is based on the user’s prompt, Copilot interaction history, and relevant data the user has access to in Microsoft 365.", which would imply corporate data may be sent as part of a web search.
Is there anyone, preferably from MS, who could provide documentation or a definitive answer to exactly what data may be sent as part of a web query?
Thanks.
- Recommend opening a support ticket to force a formal response + documentation.
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&redirectSourcePath=%252fen-us%252farticle%252fContact-support-for-business-products-Admin-Help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#ID0EAADAAA=onlineThanks to all for their input thus far.
I have had a discussion with MS support and the answer is, yes, confidential data, not included in a user's prompt, may be sent as part of a web query.
- The data will be relevant to the user's prompt.
- Will include only data the user has access to.
- Will not include entire documents.
- Is disaccociated from the user and organisation, so lacks any context.
- Is encrypted in transit.
- Remains within the MS ecosystem.
Hope this helps.