Forum Discussion
keyboard enter key for "submit message" action stopped working in copilot
I am experiencing the same problem. While using Copilot, it stopped recognizing when I would press the enter key to submit my responses. Also, I could not utilize the mouse to click submit, either. I updated my keyboard drive (bluetooth keyboard, Logitech MX Keys Mini) but no improvement. The keyboard is working perfectly in all other apps including Microsoft Edge, Firefox, Outlook, etc. This is only happening in Copilot.
Sounds close to the same issue i'm having though not entirely given your mouse click on "submit message" up arrow icon is also not working. In that state it would seem you have no way to interact with consumer copilot [ copilot.microsoft.com ] web app.
note that i added a status update to the start of my original post to this thread. i undocked my laptop and tested and this issue didn't repro using undocked builtin laptop keyboard. then i redocked to my usb-c thunderbolt dell display [ pd + dp alt mode + usb 3.2 data ] where i have a usb dongle based desktop keyboard and now it's working. that said this issue still repros on my android 14 tablet with bluetooth paired keyboard.I have a similar problem with my Surface Pro 7.
With just the USB keyboard plugged in, the Enter key does not submit the message.
If I use the Surface keyboard, Enter does submit correctly.
The really weird part is that when the Surface keyboard is connected, the Enter key on the USB keyboard works! THen as soon as I disconnect the Surface keyboard, the Enter key on the USB keyboard reverts to just adding a blank line and not submitting.
Infuriating!
From my tests and results what id expect with your surface pro is if you attach the surface keyboard, which is seen by copilot web app as built-in keyboard, and his enter once with it attached you should then be able to disconnect and switch to the USB connected keyboard and the existing copilot web app instances will now do the right thing with USB connected keyboard enter. This is what I'm doing with my Dell 2-in-1 docked laptop after reboot signin and initial launch of a copilot web app instance.
