keyboard enter key for "submit message" action stopped working in copilot
------------------------------------------------------------- status update: i undocked my laptop and tested and this issue didn't repro using undocked builtin laptop keyboard. then i redocked to ...
I am experiencing the same problem. While using Copilot, it stopped recognizing when I would press the enter key to submit my responses. Also, I could not utilize the mouse to click submit, either. I updated my keyboard drive (bluetooth keyboard, Logitech MX Keys Mini) but no improvement. The keyboard is working perfectly in all other apps including Microsoft Edge, Firefox, Outlook, etc. This is only happening in Copilot.
Sounds close to the same issue i'm having though not entirely given your mouse click on "submit message" up arrow icon is also not working. In that state it would seem you have no way to interact with consumer copilot [ copilot.microsoft.com ] web app.
note that i added a status update to the start of my original post to this thread. i undocked my laptop and tested and this issue didn't repro using undocked builtin laptop keyboard. then i redocked to my usb-c thunderbolt dell display [ pd + dp alt mode + usb 3.2 data ] where i have a usb dongle based desktop keyboard and now it's working. that said this issue still repros on my android 14 tablet with bluetooth paired keyboard.
With just the USB keyboard plugged in, the Enter key does not submit the message.
If I use the Surface keyboard, Enter does submit correctly.
The really weird part is that when the Surface keyboard is connected, the Enter key on the USB keyboard works! THen as soon as I disconnect the Surface keyboard, the Enter key on the USB keyboard reverts to just adding a blank line and not submitting.
From my tests and results what id expect with your surface pro is if you attach the surface keyboard, which is seen by copilot web app as built-in keyboard, and his enter once with it attached you should then be able to disconnect and switch to the USB connected keyboard and the existing copilot web app instances will now do the right thing with USB connected keyboard enter. This is what I'm doing with my Dell 2-in-1 docked laptop after reboot signin and initial launch of a copilot web app instance.
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------------------------------------------------------------- status update: i undocked my laptop and tested and this issue didn't repro using undocked builtin laptop keyboard. then i redocked to my usb-c thunderbolt dell display [ pd + dp alt mode + usb 3.2 data ] where i have a usb dongle based desktop keyboard and now it's working. that said this issue still repros on my android 14 tablet with bluetooth paired keyboard. -------------------------------------------------------------
The use of keyboard enter key for \"submit message\" action stopped working in my windows x86 laptop and android arm tablet browsers when interacting with consumer copilot [ copilot.microsoft.com] web app following the major updates to its UI back around october 6th 2024. The same is not true for my windows arm laptop and for interactions on any device type with the enterprise copilot [ m365.cloud.microsoft/chat ] web app.
Specifically on my dell inspiron 16\" 7620 2-in-1 touchscreen x86 laptop device running windows 24h2 26100.2033 when i interact with consumer copilot [ copilot.microsoft.com ] using edge or chrome i now have to mouse click the \"submit message\" up arrow icon vs before when i could just hit they keyboard enter key. Same goes for my oneplus pad 2 arm tablet running current android 14 when i interact with consumer copilot using edge or chrome browser.
This does not repro when i interact with the enterprise copilot [ m365.cloud.microsoft/shat ] and does not repro in windows sandbox browser sessions. It also doesn't repro over on microsoft surface 7 touchscreen arm laptop device running windows 24h2 26100.2152.
I checked to ensure i have all the latest windows updates and windows insider release preview updates in place. I ensured microsoft store \"microsoft copilot\" app updates are in place, even through at this point it appears to really just be an edge > settings > install this site as an app solution. I did a complete reset of my edge and chrome personal profile browser settings. I also tried from InPrivate and Incognito browser sessions and no change.
Having the keyboard enter key drive \"submit message\" action is a big part of a quality user experience with interacting with copilot web app. Having to take hands of keyboard, reach for mouse, navigate to and click the \"submit message\" up arrow icon is not at all optimal.
------------------------------------------------------------- status update: i undocked my laptop and tested and this issue didn't repro using undocked builtin laptop keyboard. then i redocked to my usb-c thunderbolt dell display [ pd + dp alt mode + usb 3.2 data ] where i have a usb dongle based desktop keyboard and now it's working. that said this issue still repros on my android 14 tablet with bluetooth paired keyboard. -------------------------------------------------------------
The use of keyboard enter key for \"submit message\" action stopped working in my windows x86 laptop and android arm tablet browsers when interacting with consumer copilot [ copilot.microsoft.com] web app following the major updates to its UI back around october 6th 2024. The same is not true for my windows arm laptop and for interactions on any device type with the enterprise copilot [ m365.cloud.microsoft/chat ] web app.
Specifically on my dell inspiron 16\" 7620 2-in-1 touchscreen x86 laptop device running windows 24h2 26100.2033 when i interact with consumer copilot [ copilot.microsoft.com ] using edge or chrome i now have to mouse click the \"submit message\" up arrow icon vs before when i could just hit they keyboard enter key. Same goes for my oneplus pad 2 arm tablet running current android 14 when i interact with consumer copilot using edge or chrome browser.
This does not repro when i interact with the enterprise copilot [ m365.cloud.microsoft/shat ] and does not repro in windows sandbox browser sessions. It also doesn't repro over on microsoft surface 7 touchscreen arm laptop device running windows 24h2 26100.2152.
I checked to ensure i have all the latest windows updates and windows insider release preview updates in place. I ensured microsoft store \"microsoft copilot\" app updates are in place, even through at this point it appears to really just be an edge > settings > install this site as an app solution. I did a complete reset of my edge and chrome personal profile browser settings. I also tried from InPrivate and Incognito browser sessions and no change.
Having the keyboard enter key drive \"submit message\" action is a big part of a quality user experience with interacting with copilot web app. Having to take hands of keyboard, reach for mouse, navigate to and click the \"submit message\" up arrow icon is not at all optimal.
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I am experiencing the same problem. While using Copilot, it stopped recognizing when I would press the enter key to submit my responses. Also, I could not utilize the mouse to click submit, either. I updated my keyboard drive (bluetooth keyboard, Logitech MX Keys Mini) but no improvement. The keyboard is working perfectly in all other apps including Microsoft Edge, Firefox, Outlook, etc. This is only happening in Copilot.
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I am experiencing the same problem. While using Copilot, it stopped recognizing when I would press the enter key to submit my responses. Also, I could not utilize the mouse to click submit, either. I updated my keyboard drive (bluetooth keyboard, Logitech MX Keys Mini) but no improvement. The keyboard is working perfectly in all other apps including Microsoft Edge, Firefox, Outlook, etc. This is only happening in Copilot.
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Sounds close to the same issue i'm having though not entirely given your mouse click on \"submit message\" up arrow icon is also not working. In that state it would seem you have no way to interact with consumer copilot [ copilot.microsoft.com ] web app.
note that i added a status update to the start of my original post to this thread. i undocked my laptop and tested and this issue didn't repro using undocked builtin laptop keyboard. then i redocked to my usb-c thunderbolt dell display [ pd + dp alt mode + usb 3.2 data ] where i have a usb dongle based desktop keyboard and now it's working. that said this issue still repros on my android 14 tablet with bluetooth paired keyboard.
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With just the USB keyboard plugged in, the Enter key does not submit the message.
If I use the Surface keyboard, Enter does submit correctly.
The really weird part is that when the Surface keyboard is connected, the Enter key on the USB keyboard works! THen as soon as I disconnect the Surface keyboard, the Enter key on the USB keyboard reverts to just adding a blank line and not submitting.
Infuriating!
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From my tests and results what id expect with your surface pro is if you attach the surface keyboard, which is seen by copilot web app as built-in keyboard, and his enter once with it attached you should then be able to disconnect and switch to the USB connected keyboard and the existing copilot web app instances will now do the right thing with USB connected keyboard enter. This is what I'm doing with my Dell 2-in-1 docked laptop after reboot signin and initial launch of a copilot web app instance.
